Un regard sur le secteur de l'assurance du futur

Finding the right balance between financial performance and well-being doesn't sound as easy as it is. You have to constantly look for a balance between between automation, human contact and empathetic leadership

Our recent feature in De Tijd's "Jong Geweld" series has given us an opportunity to reflect on our journey, our mission, and the lessons we've learned along the way.

Implementing SLA-driven operations, supported by robust software solutions, isn't just about meeting deadlines. It's about transforming your entire operational approach.

Choosing between online forms and emails for insurance claims filing involves balancing efficiency with customer experience. While online forms streamline data entry for insurers, they can feel impersonal and cumbersome for customers. Emails offer flexibility, familiarity, and a personal touch, enhancing the customer experience.

While RPA has its merits, it struggles with the complex, unstructured data typical of insurance communications. This is where Generative AI (GenAI) steps in, offering transformative advantages that go beyond the capabilities of traditional methods.